Frequently Asked Questions
Can you purchase seats in Sabre?
Not at this time. Seats can only be purchased and assigned on jsx.com.
Are JSX fares available in the GDS?
JSX distributes private fares to select agency partners in Sabre. At this time, JSX is not available in any other GDS systems.
Can you purchase a seat for a pet in Sabre?
Pets, including both big dogs and those in a carrier, can only be booked via our support team. Please reach out to JSX to book pets. Our full pet policy can be found here.
Do you accept UATP cards?
No, JSX does not accept UATP as a form of payment.
What is your policy on holding a ticket.
Tickets for travel more than 3 days out can be held for 24 hours. Travel booked within 3 days of departure cannot be put on hold and must be ticketed immediately.
I see JSX inventory in Sabre but cannot ticket.
JSX only distributes fares to select travel agency partners. Please reach out to sales@jsx.com if you are interested in learning more about our sales programs for travel agencies.
Can I book the New York City Area (NYC) routes in Sabre?
JSX is now flying between the New York City Area (NYC) and South Florida starting October 2025 but at this time, it is for Club JSX Members only. Flights aren’t available in third-party platforms due to current system limitations. We’re working toward a solution but for now, direct booking is the only way to experience this new route.
You can still book our flights from Westchester County (HPN).